Terms of Service

Effective Date: February 24, 2026

Welcome to Granny-O-La ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your use of our website located at https://grannyola.org/ (the "Site") and any purchases made through the Site.
By accessing or using our Site, you agree to be bound by these Terms.

1. Online Store Terms

By using this Site, you represent that:

  • You are at least 18 years old or have permission from a parent or legal guardian.
  • You will not use our products for any illegal or unauthorized purpose.
  • You will not violate any laws in your jurisdiction.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Pricing

Granny-O-La sells granola and related products.
We make every effort to accurately display product descriptions and pricing. However:

  • Prices are subject to change without notice.
  • We reserve the right to modify or discontinue products at any time.
  • We do not guarantee that product descriptions or other content are error-free.
  • All purchases are subject to availability.

3. Orders & Payments

All payments, checkout processing, and customer account management are handled securely through Shopify.
By placing an order, you agree that:

  • You provide current, complete, and accurate purchase information.
  • You authorize Shopify and its payment processors to charge your payment method.

We are not responsible for errors caused by inaccurate billing or shipping information provided by the customer.

4. Shipping & Returns

Shipping times and rates are provided at checkout.
Because we sell food products:

  • All sales may be final unless the product arrives damaged or incorrect.
  • If there is an issue with your order, contact us at 440-668-2622 within 7 days of delivery.

We reserve the right to evaluate refund or replacement requests on a case-by-case basis.

5. Email Marketing

By submitting your email address through our Site, you consent to receive marketing emails from Granny-O-La.
You may unsubscribe at any time by:

  • Clicking the "unsubscribe" link in our emails, or
  • Contacting us directly.

We comply with applicable email marketing laws.

6. Intellectual Property

All content on this Site, including:

  • Logos
  • Product names
  • Text
  • Graphics
  • Branding

is the property of Granny-O-La and may not be copied, reproduced, or used without written permission.

7. Limitation of Liability

To the fullest extent permitted by law:

  • Granny-O-La shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Site or products.
  • All products are provided "as is" without warranties of any kind, express or implied.

8. Governing Law

These Terms shall be governed by the laws of the State of Florida, United States, without regard to conflict of law principles.
Any disputes shall be resolved in the appropriate courts located in Florida.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date.

10. Contact Information

Granny-O-La
Florida, United States
Phone: 440-668-2622